Partial Service Degradation in AWS us-east-1

Incident Report for TiDB Cloud

Resolved

We experienced a temporary service degradation affecting Starter and Essential plan clusters in AWS us-east-1. During this period, some users may have encountered connection issues or query errors.

Impact Duration: 06:09 – 06:19 (UTC)

The issue has been fully resolved, and services have remained stable since recovery.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Posted Apr 03, 2026 - 06:00 UTC