TiDB Cloud Serverless Partial Downtime in ap-southeast-1 Region

Incident Report for TiDB Cloud

Resolved

Some TiDB Cloud Serverless clusters located in the ap-southeast-1 region experienced intermittent errors for 26 minutes.

Root Cause: The issue was due to an unexpected server outage, resulting in multiple restarts of TiKV server.

Start Time: 14:25 UTC
Recovery Time: 14:51 UTC (automatically recovered)

Posted May 08, 2025 - 16:11 UTC

This incident affected: TiDB Cloud Serverless (ap-southeast-1).