The issue has been resolved, and TiDB Cloud Web Console and API performance has returned to normal. Database services were not affected during the incident. We apologize for the inconvenience and appreciate your patience.
Posted Aug 23, 2026 - 03:31 UTC
Identified
We have identified the root cause and are currently working on optimizations to restore normal Web Console and API performance. Database services remain unaffected. We appreciate your patience while we work on the fix.
Posted Aug 23, 2026 - 03:24 UTC
Investigating
We are currently investigating an issue causing slower response times for the TiDB Cloud Web Console and APIs. Database services are not affected and continue to operate normally. We are working to resolve the issue as soon as possible. We apologize for the inconvenience.
Posted Aug 23, 2026 - 03:03 UTC
This incident affected: TiDB Cloud Portal Backend and TiDB Cloud Portal Frontend.